AIYINGFrom AI Awareness to Accomplishment
Showing posts with label AIforOutcome. Show all posts
Showing posts with label AIforOutcome. Show all posts

Saturday, August 15, 2026

AIYING FOR OUTCOMES Unit 03 — Define What Success Looks Like

AIYING FOR OUTCOMES

Unit 03 — Define What Success Looks Like




TIME: 15–20 minutes | LEVEL: Start | NEED: Any conversational AI | MODE: Standalone


1. OUTCOME FIRST

What will you accomplish?

By the end of this unit, you will be able to turn a desired outcome into clear signs of success before asking AI to help you achieve it.

Knowing what you want is important.

But it immediately raises another question:

How will you know when you have actually achieved it?

That is where success criteria enter.

The principle for this unit is:

An outcome gives you direction. Success criteria tell you whether you arrived.


2. PRACTICE FIRST

Define success before asking AI

Don't open AI yet.

Imagine that your outcome is:

I want to understand KNN.

It sounds perfectly reasonable.

But what does “understand” mean?

Does success mean that:

  • you read an explanation?

  • AI generated notes for you?

  • you can define KNN?

  • you can explain KNN to someone else?

  • you can apply it to a simple classification problem?

  • you can explain why changing k changes the result?

  • you can recognize a situation where KNN may not be appropriate?

These are very different levels of accomplishment.

Now try this yourself.

Write one real outcome:

MY OUTCOME: ______________________________

Before asking AI anything, answer:

What would I need to see, know, do, decide or change to say confidently:

“Yes. I achieved this outcome.”

Write three signs.

Success looks like:




Now make a prediction:

If AI knew these criteria before helping me, how might its assistance change?

Keep your answer.

We'll return to it.


3. DISCOVER

An outcome needs a definition of success

Suppose you tell AI:

“Help me prepare for tomorrow's presentation.”

AI can generate:

slides,

speaker notes,

questions,

examples,

visuals,

summaries,

rehearsal scripts,

and perhaps another revised version of everything it has already generated.

But when are you ready?

Without success criteria, there may be no natural stopping point.

You can keep generating.

More slides.

More polish.

More alternatives.

More prompts.

More AI output.

Yet more output does not necessarily mean more accomplishment.

Now imagine defining success before asking AI to help.

Outcome

Be ready to deliver tomorrow's presentation effectively.

Success criteria

I can explain the three main ideas without reading the slides.

I can complete the presentation within 15 minutes.

I can respond to the five most likely audience questions.

Every important factual claim has been checked.

Now AI has a much clearer role.

Instead of merely generating slides, it can:

rehearse with you,

question you,

identify weak explanations,

simulate the audience,

help check claims,

and test whether you are ready.

The definition of success has changed the nature of the collaboration.


From vague aspiration to observable accomplishment

Consider another outcome:

“I want to improve my résumé.”

What does improve mean?

AI could rewrite the résumé endlessly.

Version 1.

Version 2.

Version 12.

Each may sound increasingly polished.

But polish isn't necessarily the outcome.

Suppose the real outcome is:

Create a résumé that clearly and accurately communicates my suitability for a particular role.

Now we can define success criteria.

The résumé:

  • reflects important requirements of the target role;

  • provides evidence of relevant accomplishments;

  • avoids unsupported claims;

  • is easy for the intended reader to scan;

  • contains no factual errors;

  • accurately represents the candidate's experience.

Now “make it better” has been replaced by something much more useful:

Make it better against these criteria.


The Pattern AI view

Look underneath these examples and a reusable structure appears:

OUTCOME → SUCCESS CRITERIA → ACTION → EVIDENCE → JUDGMENT

The surface problem can change completely.

Learning

Outcome: Understand regression.

Success criterion: Solve a new basic regression problem without AI assistance.

Work

Outcome: Improve a customer-support process.

Success criterion: Reduce resolution time without sacrificing service quality.

Everyday life

Outcome: Choose an appropriate laptop.

Success criterion: The chosen machine satisfies the required workload, portability and budget constraints.

Different contexts.

Same underlying reasoning pattern.

That is the value of Pattern AI thinking:

The situation changes. The pattern can transfer.


Success criteria change AI's role

Consider this common prompt:

“Make this report better.”

AI now has a problem.

What does better mean?

Longer?

Shorter?

More persuasive?

More detailed?

More technical?

More readable?

More heavily referenced?

More suitable for senior management?

Unless you specify otherwise, AI has to infer what better means.

That gives us an important End-User AI principle:

If you don't define success, AI may implicitly define it for you.

Compare:

“Make this report better.”

with:

“Improve this report so that a non-technical executive can understand the three principal risks, see the evidence supporting each one, and identify the decision required.”

The second instruction gives AI something closer to a finish line.


Success criteria aren't merely for AI

There is an important distinction here.

We aren't defining success criteria only so AI can produce better responses.

We are defining them so we can judge whether our own effort and the AI-assisted process accomplished what mattered.

This keeps the human at both ends of the process:

At the beginning

What am I trying to accomplish?

At the end

Did I actually accomplish it?

AI operates between those two acts of human judgment.


But don't measure everything just because you can

Success criteria do not mean turning every human objective into a number.

Consider:

Have a meaningful conversation with my daughter.

Suppose we define success as:

Conversation lasts at least 30 minutes.

Thirty minutes of distracted conversation could be less meaningful than five minutes of genuine connection.

So useful success criteria can take different forms.

Quantitative

Something meaningfully measurable.

Complete the presentation within 15 minutes.

Qualitative

Something requiring informed judgment.

The recommendation clearly communicates the major trade-offs.

Binary

Something either occurred or did not.

Every cited source was independently checked.

Often the best definition of success combines these.

The objective isn't:

Measure everything.

It is:

Have enough evidence to make a sound judgment about whether the outcome was achieved.


4. POWER PROMPT

Define Success Before We Begin

Use this after identifying your outcome but before asking AI to produce the solution.

My intended outcome is: [OUTCOME].

Do not start solving or producing anything yet.

Help me define what successful accomplishment of this outcome would look like.

Ask me focused questions, one at a time, about:

  • what should change or become possible,

  • who should benefit,

  • what evidence would indicate success,

  • important constraints,

  • what must not be sacrificed to achieve the outcome,

  • and what could make an apparently good result unsuccessful in practice.

Then propose 3–5 success criteria.

For each criterion, identify whether it is:

Quantitative — meaningfully measured numerically
Qualitative — evaluated through informed judgment
Binary — achieved or not achieved

Keep the criteria practical and proportionate to the importance of the outcome.

Do not assume that everything important must be numerical.

Ask me to revise and approve the criteria before proceeding.

Notice the final instruction:

AI proposes. Human judges.


5. PRACTICE EXERCISE

Make success visible

Choose the context most relevant to you.

LEARN

Suppose your outcome is:

I want to understand decision trees.

Before asking AI to teach you, define success.

Perhaps:

1. I can explain the basic idea in my own words.

2. I can interpret a simple decision tree.

3. I can explain one advantage and one limitation.

4. I can recognize a simple situation where a decision tree could be useful.

5. I can answer a new basic question without asking AI.

Now use the Power Prompt.

Compare AI's proposed criteria with yours.

Don't simply accept AI's version.

Ask:

Which criteria provide stronger evidence that I genuinely understand the concept?


WORK

Suppose your outcome is:

Improve our weekly team meeting.

What does success look like?

Perhaps:

The meeting finishes within 45 minutes.

Important decisions are recorded.

Every action has an owner.

Participants know what happens next.

Important unresolved issues are surfaced.

Now ask AI to help redesign the meeting against those criteria.

Notice what changed.

You are no longer asking:

“Give me ideas for better meetings.”

You are asking:

“Help me achieve this defined outcome.”


LIFE

Suppose your outcome is:

Plan a relaxing weekend trip.

AI might otherwise optimize for:

popular attractions,

top-rated restaurants,

maximum sightseeing,

and packed itineraries.

But your success criteria might be:

No rushed mornings.

Minimal travel between activities.

Enough unplanned time.

Stay within the agreed budget.

AI should now create a very different itinerary.

That's exactly the point.


Now transfer the pattern

Return to your own outcome from Section 2.

MY OUTCOME


SUCCESS CRITERIA

1. _________________________________

2. _________________________________

3. _________________________________

4. _________________________________

5. _________________________________

Now ask AI to attack, rather than praise, your criteria:

“Try to find ways these success criteria could mislead me into believing the outcome was achieved when it actually wasn't.”

This changes AI's role.

Instead of being your answer generator, it becomes a critical challenger.


6. JUDGE

Are you measuring what matters?

Success criteria can themselves be badly designed.

So now judge them.

Ask:

Do these criteria genuinely represent my outcome?

Am I measuring something merely because it is easy to measure?

Could I satisfy every criterion and still fail to accomplish what matters?

Could optimizing one criterion damage another?

Has AI introduced assumptions that don't fit my context?

Have I ignored something important because it is difficult to quantify?

Whose definition of success am I using?

Now perform a failure test.

Ask AI:

“Assume every success criterion has been met. Construct one plausible situation in which my real outcome has nevertheless failed.”

Read the answer critically.

If AI finds a convincing failure scenario, your criteria may be incomplete.

Revise them.


Confidence calibration

Before asking AI for its critique, rate your confidence:

How well do my criteria represent genuine success?

1 — Poorly | 2 | 3 | 4 | 5 — Very well

After the critique, revision and your own reflection, rate yourself again.

If your confidence increased, ask:

What new evidence justifies my increased confidence?

The aim isn't simply to feel more certain.

The aim is to have better reasons for being certain.

That's judgment.


7. ACCOMPLISH

Give AI a finish line

You can now bring the pieces together.

OUTCOME

What do I want to accomplish?

↓

SUCCESS CRITERIA

What would indicate success?

↓

AI ASSISTANCE

Where can AI genuinely help?

↓

HUMAN ACTION

What must I do?

↓

EVIDENCE

What actually happened?

↓

JUDGE

Was the outcome achieved?

Now use:

We have agreed on my outcome and success criteria. Help me create the simplest practical path toward achieving the outcome.

For every proposed action, explain which success criterion it supports.

Flag activities that may create impressive outputs but do not materially contribute to the outcome.

Identify what AI can assist with and what requires my own action or judgment.

Keep the plan focused on accomplishment rather than activity.

This introduces a useful filter.

Whenever AI proposes another task, ask:

Which success criterion does this serve?

If the answer is:

None.

Ask whether the activity is necessary at all.


Build an accomplishment scorecard

When the work is finished, don't merely inspect the AI output.

Evaluate the outcome.

Success criterionEvidenceStatus
Criterion 1What actually happened?Achieved / Partial / Not achieved
Criterion 2What actually happened?Achieved / Partial / Not achieved
Criterion 3What actually happened?Achieved / Partial / Not achieved

AI can help organize the evidence.

But don't automatically let AI decide the final status.

You make the judgment.

That places the human exactly where an Outcome-First approach requires:

at the beginning, defining purpose;

and

at the end, judging accomplishment.


8. REFERENCES & EVIDENCE

What is behind this idea?

This section deliberately distinguishes established evidence from AIYING propositions. The sources below were checked against academic records and authoritative institutional sources before this version of Unit 03 was prepared.

Established evidence 1 — Goal-setting research

Edwin Locke and Gary Latham's landmark 2002 paper in American Psychologist, “Building a Practically Useful Theory of Goal Setting and Task Motivation: A 35-Year Odyssey,” summarizes 35 years of empirical research on goal-setting theory. The authors review core findings, mechanisms through which goals operate, moderators of goal effects, practical significance and directions for further research. (PubMed)

Locke & Latham — PubMed record

This gives us strong grounds for saying that clearly specified goals are an important part of purposeful human performance.

However:

Locke and Latham did not study AIYING.

Their research provides an established intellectual foundation around goal-directed activity. It does not empirically validate our specific AIYING sequence.


Established educational principle — Constructive alignment

Constructive alignment provides another useful foundation.

Monash University's teaching guidance, drawing on Biggs, describes alignment among learning outcomes, assessment tasks and learning activities. The essential idea is that what learners are expected to achieve, what they do, and how achievement is assessed should logically align. (Monash University)

Monash University — Constructive Alignment

This is especially relevant to our learning examples.

If the intended outcome is:

“The learner can apply KNN to a simple classification problem,”

then merely asking whether the learner has read an AI-generated explanation is weak evidence of that outcome.

A more aligned test would ask the learner to apply KNN to a new problem.

AIYING generalizes a similar reasoning pattern beyond education:

What is the outcome, and what evidence would legitimately demonstrate that it has been achieved?

That generalization is our proposition, not a claim made by constructive-alignment research.


Established AI guidance — Human-centred AI

UNESCO's AI Competency Framework for Students defines 12 competencies across four dimensions, one of which is a human-centred mindset. UNESCO's description emphasizes human-centred AI education, critical thinking, ethical considerations and responsible AI use. (UNESCO)

UNESCO AI Competency Framework for Students

This matters for AIYING because our approach deliberately resists turning the end user into a passive recipient of machine-generated output.

The human remains responsible for questions such as:

What matters?

What is the intended outcome?

Is AI appropriate here?

Is the result credible?

Should I act on it?

AI can participate in that reasoning.

It does not remove human agency.


Established AI risk-management guidance — Criteria can be quantitative or qualitative

NIST's AI Risk Management Framework (AI RMF 1.0) organizes its core around four functions:

GOVERN → MAP → MEASURE → MANAGE. (NIST Publications)

Within the MEASURE function, NIST states that quantitative, qualitative or mixed-method approaches can be used to analyze, assess, benchmark and monitor AI risk and related impacts. (NIST AI Resource Center)

NIST's associated AI RMF Playbook also describes AI system performance or assurance criteria being measured qualitatively or quantitatively under conditions similar to deployment settings. (NIST AI Resource Center)

NIST AI Risk Management Framework

NIST AI RMF Measure guidance

This provides a useful supporting principle for our distinction between quantitative and qualitative criteria.

But the boundary is important:

NIST is addressing AI risk management and trustworthiness—not teaching individuals how to define personal outcomes.

We therefore use it as related evidence, not as proof of AIYING.


What is specifically the AIYING proposition?

The research above comes from different fields and serves different purposes.

AIYING brings related ideas into an End-User AI practice framework.

The following sequence is specifically our proposition:

OUTCOME → SUCCESS CRITERIA → ACTION → EVIDENCE → JUDGMENT

Likewise, these statements are AIYING propositions:

If you don't define success, AI may implicitly define it for you.

Give AI a finish line.

AI proposes. Human judges.

These should therefore not be written as though Locke and Latham, Biggs, UNESCO or NIST established the AIYING methodology.

They didn't.

Our claim is narrower:

Established research and authoritative frameworks provide relevant foundations. AIYING combines and applies related principles to the emerging problem of accomplishing outcomes with AI.

That distinction is essential to the intellectual integrity of this book.

And it demonstrates the very behaviour AIYING asks readers to develop:

Don't merely accept a plausible connection. Judge the evidence behind it.


9. FURTHER STEPS

Where can you go from here?

TRY

Take three outcomes you currently care about.

For each one, write:

OUTCOME

↓

3 SUCCESS CRITERIA

↓

EVIDENCE I WOULD ACCEPT

Then ask:

Could all three criteria be satisfied while the real outcome still failed?

If yes, improve the criteria.


EXPLORE

For one week, notice every time you ask AI to make something:

“better.”

Stop.

Define better.

Instead of:

“Make this email better.”

try:

“Make this email easier to understand, keep it under 150 words, preserve the three factual points, and make the requested action unmistakable.”

Then judge whether defining success changed the quality of your AI collaboration.


READ

Explore the four foundations used in this unit:

Goal-setting theory — how explicit goals influence purposeful activity. Locke & Latham

Constructive alignment — how outcomes, activities and evidence of achievement can be aligned. Monash University

Human-centred AI competency — why AI capability needs to coexist with human agency and critical thinking. UNESCO

AI measurement and evaluation — why evaluation can require quantitative as well as qualitative criteria. NIST AI RMF

They do not collectively prove AIYING.

They help us understand the established knowledge upon which we are building.


NEXT

Unit 04 — Decide Where AI Should Help

You now have:

OUTCOME

↓

SUCCESS CRITERIA

The next question isn't:

What can AI do?

It is:

Where in the journey toward this outcome should AI actually help?

Some parts may benefit enormously from AI.

Some may require human expertise.

Some require human judgment.

And some perhaps shouldn't involve AI at all.

Unit 04 will therefore move from defining the destination to designing the Human + AI collaboration.


10. ONE IDEA TO TAKE WITH YOU

An outcome gives you direction. Success criteria tell you whether you arrived.

Friday, August 14, 2026

AIYING FOR OUTCOMES Unit 02 — Task ≠ Outcome

AIYING FOR OUTCOMES

Unit 02 — Task ≠ Outcome






TIME: 15–20 minutes | LEVEL: Start | NEED: Any conversational AI | MODE: Standalone


1. OUTCOME FIRST

What will you accomplish?

By the end of this unit, you will be able to distinguish a task from its intended outcome and use that distinction to direct AI toward what actually matters.

The principle:

A task tells you what to do. An outcome tells you what you want to achieve.


2. PRACTICE FIRST

Do before you read

Don't ask AI yet.

Look at these requests:

Write an email to my team.
Prepare a presentation.
Compare three courses.

What do they have in common?

They describe tasks.

Now choose the first one:

Write an email to my team.

Predict three possible reasons someone might want that email.

Perhaps:

Get everyone to attend a meeting.

Persuade the team to adopt a new process.

Resolve confusion about responsibilities.

Same task:

Write an email.

Different outcomes.

Now take something you actually need to do.

MY TASK:


Without AI, complete this sentence:

I need to do this because I want __________________________ to happen.

Keep both statements. We'll return to them.


3. DISCOVER

The task is visible. The outcome may be hidden.

Generative AI makes completing tasks extraordinarily easy.

We can say:

Summarize this document.

Create a presentation.

Analyse this data.

Write an email.

Explain this concept.

And AI starts producing immediately.

But that speed creates a new problem:

AI can begin completing the task before we have clarified why the task needs to be done.

Consider:

“Summarize this 30-page report.”

AI can produce an excellent summary.

But why do you need it?

Perhaps you want to:

  • understand the report quickly;

  • identify risks before a meeting;

  • decide whether to approve a proposal;

  • prepare questions for the author;

  • explain the findings to somebody else.

Each outcome could require a different summary.

So we need to distinguish three things.

TASK → OUTPUT → OUTCOME

TASK

What needs to be done?

Prepare a presentation.

↓

OUTPUT

What gets produced?

A 10-slide deck.

↓

OUTCOME

What should become possible or change?

The leadership team understands the three priorities and agrees on next actions.

The task is a means.

The output is an artifact or response.

The outcome is the result we are pursuing.


Consider learning

Task: Study KNN.

AI Output: Explanation + examples + notes.

Outcome: Be able to explain how KNN works and correctly apply it to a simple classification problem.

AI might produce brilliant notes.

But if the learner still cannot explain or apply KNN independently:

Output achieved.

Outcome not achieved.


Consider work

Task: Analyse customer complaints.

AI Output: Categorized summary of complaints.

Outcome: Identify the recurring causes responsible for the most important customer problems and decide what to address first.

Again:

The analysis isn't necessarily the accomplishment.

The decision or improvement enabled by the analysis may be.


Consider everyday life

Task: Compare three laptops.

AI Output: Comparison table.

Outcome: Choose the laptop that best fits your actual requirements and constraints.

A 30-column comparison table might be an impressive AI output.

It might also make your decision harder.

The better question is:

Did the output help accomplish the intended outcome?


The hidden question behind every task

Whenever you encounter a task, try asking:

What is this task supposed to achieve?

Sometimes one Why? reveals the outcome.

Sometimes you need several.

For example:

Create a dashboard.

Why?

So management can see sales performance.

Why?

So managers can identify underperforming territories.

Why?

So they can intervene early.

The task started as:

Create a dashboard.

The outcome became:

Enable sales managers to identify underperforming territories early enough to take corrective action.

Now you can design a much better dashboard.

This is the Pattern AI relationship:

TASK → WHY? → PATTERN → OUTCOME

Look beyond the visible activity for the structure underneath it.


4. POWER PROMPT

Find the Outcome Behind My Task

I need to [DESCRIBE MY TASK].

Do not perform the task yet.

Help me identify the outcome behind it.

Ask me focused questions, one at a time, about:

  • why the task needs to be done,

  • who will use or be affected by the result,

  • what decision, action, understanding or change should follow,

  • what success would look like,

  • and how the task could be technically completed yet still fail in practice.

Then distinguish:

TASK — what needs to be done
OUTPUT — what will be produced
OUTCOME — what should change or become possible

State the proposed outcome in one sentence.

Do not proceed until I confirm that this is the outcome I actually want.

Notice that final instruction.

AI may help you discover and articulate an outcome.

You retain responsibility for choosing it.


5. PRACTICE EXERCISE

Find the outcome behind your task

Choose one route.

LEARN

Start with:

Task: Summarize this chapter.

Ask:

Why do I need the summary?

Perhaps:

Outcome: I should be able to explain the chapter's three central ideas without looking at the summary.

Use the Power Prompt and see whether your outcome changes.


WORK

Start with:

Task: Prepare a competitor analysis.

Ask:

What should this analysis enable?

Perhaps:

Outcome: Decide whether we should change our positioning before launching the product.

Now AI knows what the analysis is for.


LIFE

Start with:

Task: Plan a three-day holiday.

One person's outcome:

Have a relaxed family break with minimal travel.

Another person's:

Experience as much of the destination as possible in three days.

Same task. Different outcomes. Different plans.


Now return to your own example from Section 2.

Complete:

MY TASK


EXPECTED AI OUTPUT


MY ACTUAL OUTCOME


Now retrieve your original thinking without asking AI:

How has identifying the outcome changed what I would ask AI to do?

Write one sentence.


6. JUDGE

Don't let AI choose your outcome

Review the outcome AI helped you articulate.

Ask:

Is this genuinely what I want to accomplish?

Did AI confuse an output with an outcome?

What assumptions did AI make?

Whose outcome is this—mine, my teacher's, my customer's, my organization's, or somebody else's?

What important context does AI still lack?

Could the task be completed perfectly while the outcome still fails?

How would I know whether the outcome was actually achieved?

Now predict:

If I complete this task perfectly, what could still prevent the outcome from happening?

This helps expose the gap between completion and accomplishment.

Confidence check

How confident are you that you have identified the right outcome?

1 — Very unclear | 2 | 3 | 4 | 5 — Very clear

Below 4?

Clarify further before proceeding.

UNESCO's AI Competency Framework for Students explicitly places human agency, critical judgment, accountability, and examination of whether AI is fit for purpose within a human-centred approach to AI. (UNESCO)

The principle for AIYING is therefore:

AI can help clarify the outcome. Human judgment determines whether it is the right outcome.


7. ACCOMPLISH

Redesign the task around the outcome

Now give AI both your task and your confirmed outcome:

My intended outcome is [OUTCOME].

The task I originally planned is [TASK].

Before performing the task, assess whether this task is actually an effective way to achieve the outcome.

If there is a better approach, explain it.

Then help me proceed while keeping the outcome as the primary criterion.

AI might suggest that the original task should be:

changed,

simplified,

expanded,

or perhaps not done at all.

That's valuable.

Because Outcome-First thinking treats the task as a means—not an obligation.

When finished, evaluate three separate questions:

Was the task completed?
Yes / No

Was the output produced?
Yes / No

Was the outcome achieved?
Yes / No / Not yet known

If the third answer is No, don't hide behind the first two.

Ask:

Outcome → Current Result → Gap → Next Action

Then begin another cycle.


8. REFERENCES & EVIDENCE

What's behind this idea?

The sources below have been checked against the underlying publications or authoritative institutional sources.

Established evidence — Goal setting

Locke and Latham's 2002 American Psychologist paper summarizes 35 years of empirical research on goal-setting theory. Their work examines how goals affect task motivation and performance, including mechanisms, moderators and practical implications. This provides an established foundation for the importance of explicitly defining what one is trying to achieve. (PubMed)

Locke & Latham — PubMed record

Established educational principle — Outcomes and activities should align

Constructive alignment, associated with John Biggs, explicitly connects intended learning outcomes, learning activities and assessment. Monash University's explanation of the framework describes learning outcomes as foundational and stresses the intentional alignment of activities with those outcomes. (Monash University)

Constructive Alignment — Monash University

This supports the broader distinction between performing an activity and achieving the intended result of that activity.

Established evidence — Human-centred AI

UNESCO's 2024 AI Competency Framework for Students defines 12 competencies across four dimensions, including a human-centred mindset. The framework emphasizes human agency, accountability and critical judgment, including examining whether AI is fit for purpose. It also describes its core competencies as brand- and product-agnostic so they can transfer to future AI technologies. (UNESCO)

UNESCO AI Competency Framework for Students

Historical evidence — End-User Computing

Rockart and Flannery's 1983 paper, The Management of End User Computing, classified end users into six types and argued that different types required differentiated education, support and control. This supports the broader historical lesson that putting powerful computing capability directly into users' hands creates both opportunities and capability requirements. (Mendeley)

What is specifically the AIYING proposition?

The following formulations are proposed in this book, rather than claimed as established findings of the cited research:

TASK → OUTPUT → OUTCOME

and

TASK → WHY? → PATTERN → OUTCOME

as practical tools for End-User AI.

Likewise, Outcome-First AIYING is a proposed methodology.

The external sources provide related theoretical, educational and historical foundations. They do not constitute direct empirical validation of AIYING.

That distinction will be maintained throughout this book.


9. FURTHER STEPS

Where can you go from here?

TRY

Take five items from your current to-do list.

For each, write:

TASK → OUTPUT → OUTCOME

How many of your to-do items describe activity rather than accomplishment?


EXPLORE

Watch for Outcome Drift in your next AI conversation.

You begin with one purpose.

AI starts generating.

The conversation becomes increasingly elaborate.

Eventually you're improving the output rather than pursuing the original outcome.

When that happens, ask:

“Return to my intended outcome. Is what we're doing still helping me achieve it?”


READ

Explore Locke and Latham's goal-setting work, Biggs's constructive alignment, UNESCO's human-centred AI competency framework, and the history of End-User Computing.

They come from different fields, but each helps illuminate an important principle:

Tools, activities and processes should ultimately serve human purposes.


NEXT

Unit 03 — Define What Success Looks Like

Finding the outcome creates the next question:

How will you know when you've actually achieved it?

Unit 03 will turn a desired outcome into observable success criteria.


10. ONE IDEA TO TAKE WITH YOU

Completing the task is not the same as accomplishing the outcome.

AIYING FOR OUTCOMES Unit 01 — Start With the Outcome

AIYING FOR OUTCOMES

Unit 01 — Start With the Outcome

TIME: 15–20 minutes | LEVEL: Start | NEED: Any conversational AI | MODE: Standalone







1. OUTCOME FIRST

What will you accomplish?

By the end of this unit, you will be able to turn something you need to do into a clear outcome before asking AI for help.

The principle:

Don't start with AI. Start with the outcome.


2. PRACTICE FIRST

Do before you read

Don't open AI yet.

Think of one real thing you need to do today.

For example:

Prepare a presentation.

Before asking AI to make the presentation, answer this yourself:

What should be different when I am finished?

Write your answer.

Perhaps:

I want the management team to understand our three priorities and agree on the next actions.

Now compare:

Task: Prepare a presentation.

Outcome: Management understands the priorities and agrees on next actions.

One describes what you will do.

The other describes what you want to achieve.

Predict

Before continuing, answer:

How might defining the outcome first change what you ask AI to do?

Keep your answer. You'll return to it later.


3. DISCOVER

What just happened?

A common way of starting with generative AI is:

What can AI do for me?

or:

What prompt should I use?

That produces a familiar sequence:

AI → PROMPT → OUTPUT

AIYING reverses the starting point:

OUTCOME → AI

First determine where you want to go.

Then decide how AI can help you get there.

Consider:

“Create a ten-slide presentation about our strategy.”

AI can probably produce ten competent slides.

But ten slides were never the real goal.

Compare it with:

“I want the leadership team to understand our three strategic priorities and leave the meeting agreeing on who owns each next action.”

Now you can ask much better questions:

What does the audience need to understand?

What information is essential?

What might confuse them?

What evidence would make the argument credible?

What should the final call to action be?

The outcome begins shaping the AI interaction.

Task, Output and Outcome are different

Task

Prepare a presentation.

↓

AI Output

Ten slides.

↓

Outcome

People understand the priorities and agree on next actions.

The distinction becomes even clearer elsewhere.

Learning

Task: Study KNN.
Output: AI explanation of KNN.
Outcome: I can explain KNN and correctly apply it to a simple classification problem.

Work

Task: Analyse customer complaints.
Output: AI-generated summary.
Outcome: Identify the recurring causes of complaints and decide which problem to address first.

Life

Task: Compare laptops.
Output: Comparison table.
Outcome: Choose a laptop that best fits what I actually need within my constraints.

This leads to one of the foundational ideas of AIYING:

AI can generate an output. That does not mean you have achieved an outcome.


4. POWER PROMPT

Clarify My Outcome

Use this before asking AI to solve an important task.

I need to [DESCRIBE THE TASK].

Before helping me do it, help me clarify what I am actually trying to accomplish.

Ask me focused questions, one at a time, about:

  • my desired outcome,

  • who or what is affected,

  • important context,

  • constraints,

  • what success would look like.

Do not solve the task yet.

Once you understand my situation, state my intended outcome in one clear sentence.

Then ask me whether that accurately represents what I want to accomplish.

Why “Do not solve the task yet”?

Because AI is extraordinarily good at starting production.

Sometimes the intelligent thing to do is prevent it from starting too soon.

Clarify first. Generate later.


5. PRACTICE EXERCISE

Now make it yours

Choose one real situation.

LEARN

Something you need to learn.

Instead of:

Explain neural networks.

Try:

I need to understand neural networks. Before teaching me, help me define what I should actually be able to understand or do when I have learned them.

WORK

Something you need to accomplish professionally.

Instead of:

Write a report on declining sales.

Try:

I need to analyse declining sales. Before preparing anything, help me clarify what decision or action this analysis should enable.

LIFE

Something you need to decide or accomplish personally.

Instead of:

Compare these three laptops.

Try:

I need to choose a laptop. Before comparing models, help me clarify what I actually need the laptop to accomplish for me.

Now use the Power Prompt.

When AI has clarified your outcome, write down:

BEFORE AI:
My task was ______________________________.

AFTER CLARIFICATION:
My outcome is ____________________________.

Now return to the prediction you made in Section 2.

What changed?

Did defining the outcome alter the way you would use AI?

Explain the difference without asking AI to answer for you.


6. JUDGE

Don't accept. Examine.

AI has proposed an outcome.

Don't automatically accept it.

Ask yourself:

Did AI understand what I really want?

What important context did I provide?

What context does AI still not know?

Did AI introduce assumptions?

Is the proposed outcome measurable or observable enough?

Is this actually my outcome—or has AI subtly chosen an outcome for me?

Now rate your confidence:

How confident are you that the outcome is correctly defined?

1 — Very uncertain | 2 | 3 | 4 | 5 — Very confident

If your confidence is below 4, continue clarifying.

This illustrates an important boundary:

AI can help clarify what matters.
Humans remain responsible for deciding what matters.


7. ACCOMPLISH

Turn the outcome into action

Now—and only now—ask AI:

“Given this agreed outcome, help me determine the best way AI can assist me in achieving it. Separate what AI can help with from what requires my own knowledge, judgment or action.”

Work on the task.

But keep your outcome visible.

At any point when the conversation starts expanding or drifting, ask:

Does what we are doing now directly contribute to the outcome we defined?

When you're finished, don't evaluate the session only by asking:

Was the AI output good?

Ask:

Did I accomplish the outcome?

If not, identify the gap:

Outcome → Current Result → Gap → Next Action

That next action begins another AIYING cycle.


8. REFERENCES & EVIDENCE

What's behind this idea?

Established evidence — Goal setting

Locke and Latham's extensive research on goal-setting theory shows that goals influence performance by directing attention and effort, increasing persistence, and encouraging the development or use of task-relevant strategies. Their review also emphasizes the importance of factors such as goal specificity, difficulty, feedback and commitment.

Established evidence — Human-centred AI

UNESCO's AI competency framework emphasizes a human-centred mindset alongside ethics, AI techniques/applications and AI system design. It explicitly places human agency, critical judgment and responsible use within AI competency rather than treating technical operation alone as sufficient.

Related thinking — End-User Computing

The history of End-User Computing demonstrates the importance of putting computational capabilities directly into the hands of people who understand the domain problem. It also produced important lessons concerning user education, support and appropriate controls.

AIYING proposition

The specific formulations:

Don't start with AI. Start with the outcome.

and

OUTCOME → THINK → ASK → JUDGE → ACCOMPLISH

are propositions of the AIYING for Outcomes methodology.

The cited research provides relevant intellectual foundations; it should not be interpreted as direct empirical validation of the AIYING framework itself.


9. FURTHER STEPS

Where can you go from here?

TRY

Look at three AI conversations you've had recently.

For each, identify:

Task → AI Output → Intended Outcome

Was the intended outcome ever explicitly stated?

EXPLORE

Start noticing the difference between:

Activity — what you are doing.

Task — what needs to be completed.

Output — what AI produces.

Outcome — what should change as a result.

READ

Explore established research on goal-setting theory, human-centred AI and End-User Computing. Pay particular attention to the distinction between giving people access to powerful technology and developing the capability to use it effectively.

NEXT

Unit 02 — Task ≠ Outcome

Explore one of the easiest mistakes to make with AI: asking it to complete the visible task without first discovering the outcome behind the task.


10. ONE IDEA TO TAKE WITH YOU

AI generates outputs. Humans pursue outcomes.





Accomplish with AI

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