India’s Digital Transformation is underway
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As I was putting the final touches to the draft of this online book Times of India reported that the Indian Parliament approved the Digital Personal Data Protection bill 2023 . This development among others illustrate the speed with which Digital India is transforming the way the government is serving citizens and how the nation is moving from traditional ways of conducting transactions- cash or paper to DIGITAL .
Today in India we have available enough infrastructure, knowledge, exposure and experience needed for the successful practice of Digital India. National Government Services Portal (https://services.india.gov.in/) lists nearly 10,000 services most of them offered in fully online mode. However, the percentage of people who are aware of these resources and applying them in their daily life for professional and personal purposes is very small compared to the rest of the population.
Let me give you an example. As part of the digital India citizen services suite the Indian government has made available a world class secure digital storage service called Digilocker. Digilocker is open and available to every Indian resident. Residents can store and share documents securely.
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